Få pengene retur for en fejlkøbt app! (iTunes)

Endnu, da…

 

Den Korrekte og hurtigste måde er således:

1. Åben iTunes, log ind på iTunes Store

2. Under Kontoinformationer find “purchase history”/”Købshistorie”. Klik på “see all”/”Se alle

3. Klik på knappen “Report a problem”/”Anmeld et problem”

4. Find appen, du kom til at købe og klik på “Report a problem”

5. Vælg “I inadvertedly purchased this application” fra pop-down’en (“jeg kom til at købe denne app”)

6. Skriv en kort beskrivelse af, hvorfor dit køb var et fejlkøb.

7. Vent på, at Apple returnerer dine penge.

Lad være med at bruge det her til at teste apps. Brug det, hvor du kan se en klar linie mellem dine forventninger baseret på billeder og beskrivelse af app’en og dens faktiske funktionalitet, som du oplever den. Det kan godt være, du synes Apple er et skrapt firma, men alle poster er faktisk bemandede af mennesker, der reagerer på dig som menneske.

Du KAN også klikke “report a problem”, når du får kvitteringen for dit køb – men jo hurtigere du reagerer, desto bedre står du nok.

The CORRECT and fastest way is like this:

1. Open iTunes, log in to iTunes Store

2. Under Account information find “Purchase History”. Click on “see all”

3. Click the button “Report a Problem”

4. Locate the app that you inadvertedly purchased and click on “report a problem”

5. From the popdown choose “I inadvertedly purchased this application.”

6. Write a brief description of why your purchase was a mistake.

7. Wait for Apple to return your money,

Do not exploit this to test apps. Use it, where you see a clear link between your expectations from images and description and actual functionality. Apple as a company may be strick in some parts, but all posts are manned by humans, who react to you as a human.

You CAN also click on “report a problem”, when you receive your receipt for your purchase – but the faster you are to make Apple aware of your mistake, the better.

Idea: Router Alarm

Prevent theft of computer With ROUTER Alarm by wireless (or cable) cut-off

Build in an airport-connection ALARM into the router – when a computer is moved or closed (loses its IP), the alarm goes off.

Works via MAC-address recognition.

A background app running, (which stays open upon quit), and signing out with the right code dismantles the alarm for this computer.

Signing on to the router would be automatic – correct MAC-address connects the alarm

Computers unknown to the router get no alarms.

IDEAL for systems with always-on policy, eg. notebooks in a home, servers etc.

idea: Kenneth Krabat 28th of March 2010