“Adversity seems to bring out not necessarily the worst in people, but the essence of people. In my months working in retail through the pandemic, I’ve noticed my cranky customers get even meaner. The pleasant customers have gotten more friendly, understanding and compassionate towards our challenges. The generous ones have been leaving even bigger tips than before this whole thing started. The creative, optimistic business owners on my block have gotten more creative to survive while the businesses that were already failing have chosen to blame everyone else for their failing business.” — Jim
Source: 1,273 People Share Their Best Life Lessons from 2020